City of Tempe residents have voiced positive feelings and constructive feedback about the services, programs and facilities provided in their community.
More than 800 residents weighed in on questions dealing with water service, parks, trash collection, public safety and more. Their ratings give the City of Tempe important information about how well it is providing services. In most areas, Tempe residents rated the city higher in 2008 than in 2007. Complete survey results are available at www.tempe.gov/2008residentsurvey.
Kansas-based ETC Institute conducted the survey and compared Tempe to its database of cities across the country. Tempe ranked in the top five percent of cities nationally when it came to the satisfaction of residents. Survey respondents expressed overall satisfaction levels of
92 percent - that's 34 percent above the national average.
Highlights of the 2008 survey include:
- Satisfaction with city water services rated 21 percent above the national average (91 percent in Tempe vs. 70 percent in U.S.)
- Satisfaction with the condition of city streets rated 25 percent above the national average (81 percent in Tempe vs. 56 percent in U.S.)
- Satisfaction with enforcement of traffic laws rated 19 percent above the national average (71 percent in Tempe vs. 52 percent in U.S.)
An ETC Institute representative will be present at the Tempe City Council's 6 p.m. Issue Review Session this Thursday, March 5, to review the survey results. The meeting is in City Council Chambers, 31 E. Fifth St.
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